Frequently Asked Questions

Helpful details for dogs and their people before a stay.

How pre-booking works

  1. 1. Pick your dates.

    Choose your dates and mirror house in our booking engine, with live availability.

  2. 2. Pay 50% to hold it.

    The other 50% is charged 14 days before you arrive.

  3. 3. Arrive and enjoy your stay.

    Enjoy your mirror house. No pet fees. No size limits.

Book Now

Limited to the first 50 pre-bookings total at this rate. Ends when they're gone.

Check live availability.

Good to know. Dogs must be crated when you leave them in the unit, or you can use our indoor dog play area during business hours, 10am to 8pm. Crates are available to rent, or bring your own.

Cancellation policy

  • At booking: 50% of your total is charged.
  • 14 days before arrival: the remaining 50% is charged.
  • Cancel more than 14 days before arrival: 5% of your total reservation is charged. It is taken out of the payments you have already made, and the rest is refunded.
  • Cancel within 14 days of arrival: payments are forfeited.
  • No-show: payments are forfeited.

What does dog-first mean?

Dogs are our guests of honor. No dog fees, no size limits, and space built for them: an indoor play area, a fenced dog park, and beds, bowls, and towels in every house. We welcome all breeds except wolfdogs and wolf hybrids.

When does PawHaus open?

Grand Opening, January 1. You can pre-book your stay now.

Can I leave my dog alone in the unit?

Dogs must be crated when you leave them in the unit, or you can use our indoor dog play area during business hours, 10am to 8pm. Crates are available to rent, or bring your own. For crate rental, ask our team. You are responsible for any damage your dog causes.

What should we bring?

Your dog's food, and groceries for you. We do not provide dog food, and there is no restaurant on site. Food trucks operate Wednesday through Sunday. Dogs need rabies and DHPP vaccinations. Vaccine records are uploaded online before arrival.

What is included in the houses?

Every ÖÖD mirror house includes a small private yard, dog rinse station, private bathroom, rainfall shower, HVAC, dog beds and bowls, pots and pans, glasses, kitchenware, a two-burner small electric stove, and a charcoal grill. PawHaus does not provide charcoal or firewood, except Monoliths include wood for their wood-fired hot tubs.

Which houses have hot tubs?

The Monolith Mirror House has a private hot tub. Petite and Standard Mirror Houses do not have hot tubs.

Are there size or breed limits?

No weight or size limits. All breeds are welcome except wolfdogs and wolf hybrids.

How many dogs can stay in one house?

Petite and Standard: up to 2 dogs. Monolith: up to 3 dogs (and up to 4 people).

Are there dog fees?

No. There are no dog fees and no size limits. See the damage deposit question for the $250 hold.

How far is PawHaus from Houston?

About 90 minutes. We are in Goodrich, Texas 77335, on 30 lakefront acres.

How much does a stay cost?

Grand Opening prices shown include your 30% off. They start at $339 a night for a Petite on weekdays, $450 for a Standard, and $679 for a Monolith. Weekend rates are higher and holidays can vary. There are no pet fees and no size limits. Taxes are added at checkout.

What is included in the Grand Opening Rate?

The listed Grand Opening prices include your 30% discount. Extra perks are available only through the signup popup, not with a standard website booking.

How does pre-booking work?

Pre-book your stay at the Grand Opening Rate. Grand Opening, January 1. It takes three steps:

  1. Pick your dates and mirror house in our booking engine with live availability.
  2. Pay 50% to hold your stay.
  3. Pay the other 50% 14 days before you arrive.

Here is what that looks like for a 2-night weekday stay (taxes not included). Grand Opening prices shown include your 30% off:

Mirror houseNightly rate (regular / Grand Opening)2-night totalPay at booking (50%)Pay 14 days before arrival (50%)
PetiteRegular rate $484Grand Opening Rate $339$678$339$339
StandardRegular rate $643Grand Opening Rate $450$900$450$450
MonolithRegular rate $970Grand Opening Rate $679$1,358$679$679

See the booking engine for live availability.

What is the cancellation policy?

  • When you book, 50% of your total is charged.
  • 14 days before arrival, the other 50% is charged.
  • If you cancel more than 14 days before arrival, 5% of your total reservation is charged. It is taken out of the payments you have already made, and the rest is refunded.
  • If you cancel within 14 days of arrival, your payments are forfeited.
  • If you do not show up, your payments are forfeited.

Example, Petite, 2 weekday nights ($678 total): cancel more than 14 days out and 5% ($33.90) is taken out of what you have paid, and the rest is refunded. Cancel within 14 days and the payments are forfeited.

Do I need a code for the Grand Opening Rate?

The booking link applies PAW30 for you. The prices shown already include the discount.

Is there a damage deposit?

There is no pet deposit. The day before you arrive we place a $250 hold on your card in case of damage. We release it the day after checkout if there is none. It is separate from your 50% payment.

What vaccinations do you require?

Dogs need rabies and DHPP vaccinations; Bordetella is required only to use the dog park, grooming salon, or indoor dog play area. This requirement applies to dogs staying at PawHaus. Vaccine records are uploaded online before arrival.

Is there anywhere my dog can be off leash?

Yes, dogs may be off leash in the fenced dog park and their private yard. Dogs must remain on leash elsewhere on the property.

Are children welcome?

Yes, children are welcome and count toward each house’s maximum guest capacity. Petite and Standard accommodate two guests, and Monolith accommodates four guests, including children.

What time is check-in?

Check-in begins at 4:00 PM. Vaccine records are uploaded online before arrival. Bordetella is only required if your dog uses the dog park, grooming salon, or indoor play area.

Can non-guests book the dog spa or human spa?

Yes, non-guests can book both the PawHaus Dog Spa and PawHaus Human Spa. Both spas are open to resort guests and the public.